BoA refuses to give full refund on unjustified fees

saddy · #1 (**permalink**) 06-25-2010, 05:05 PM

2 years ago, a bank clerk offered me to upgrade my account. The upgrade was free as long as I had enough money on the account. Since then it's always been the case.
About 2 months ago, after opening a new account at the same bank, I discovered that I had been charge $20 a month!
I called them right away but they said they can only give refund for 1 year 1/2. What about what is missing?
Is it illegal? What can I do to get full refund?

sapphirecapital · #2 (**permalink**) 06-25-2010, 05:14 PM

nothing new there, they have their own recovery program, you need to check when they informed about changes etc and then talk to a lawyer, also check if there isn't a class action lawsuit already, BoA has so many pending

saddy · #3 (**permalink**) 06-25-2010, 05:34 PM

Good advice about the class actions! I had not thought about it.
Looks like they indeed have a lot...

tally · #4 (**permalink**) 11-05-2010, 10:19 PM

That is very inspirational to carefully check the statement each month

hellknightsc · #5 (**permalink**) 11-30-2010, 11:01 PM

The banks makes hundreds of millions of dollars on people not checking their statements. If you're not expecting to have a fee, and normally don't check your statement, it may pass by you for months. Once you do realize it and go to the bank for a refund, their reasoning is always, "These fees are too old to refund now, why didn't you take care of this months ago?".

OnlinePaydayLoan · #6 (**permalink**) 01-06-2011, 08:47 AM

Hello,

I think you must talk to the bank clearly about all this and check the terms and conditions they had applied .I think if they made a mistake they will definitely pay you back.

kate032 · #7 (**permalink**) 07-30-2011, 05:46 PM

Quote:

Originally Posted by hellknightsc

The banks makes hundreds of millions of dollars on people not checking their statements.

This is why it's imperative to check all statements and bills for accuracy. It's so much easier to resolve a recent error than an older one. I have a feeling a lot of people don't check for these things.

Fredy Atwater · #8 (**permalink**) 08-15-2011, 08:29 PM

Get out of the BofA . They were going to rip us off from $1,500 in fees. They didn't want to return the money. I told them I wanted an appointment with one of their CEO's. It worked they gave us back our money. BofA is a thieve . This is not customary of all the other places I have banked with.

Get out of that bank.

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