I am new to this board and I signed on to tell everyone of my experience
with QVC and their billing department criminals.

I made the mistake of ordering several items from QVC using my debit card.
I am a senior citizen on Social Security so I used their anniversary special
to purchase several items at a 5 EZ payment plan.

Everything was fine for the first 2 months but then on the 3rd month that
took out billing for 3, 4 and 5 months to the tune of 600 dollars. I called
them and they said they would fix it. So they immediately took out approximately 500 dollars more. I wrote to them at their headquarters in
West Chester, PA and I also called their parent company Media Inc.

I finally got a call back and was told they were working on my problem. So
then that billed me for 8 items in QUADRUPLE PAYMENT to the tune of
approximately 400 dollars more.

I told them to take that card off their records and I gave them a regular
credit card so that they couldnt go past the amount on the card. IT DIDNT
WORK THEY CONTINUED TO BILL MY CARD.

They credited SOME of my money back but not in the same order nor same
amounts they took out. My account is so balled up, that I dont believe
that I will every get all of my money back. Some of their billing employees
have deliberately told me false information and tried to rebill me for items
bought LAST YEAR.

Writing to the FTC did no good. They thanked me for the information and
that was all. Writing to the State Attorney Generals office of NY did no good
either. They told me they couldnt do anything about Pennsylvanias companies. They even told me that they had NO CONTACT INFORMATION
ON THAT STATE EITHER. I ask what DID they do besides thank people for
the information.

I finally got my debit card blocked and requested another. This was after
I was told by Manufacturers and Traders Trust company in Buffalo, NY
that my ENTIRE BANK ACCOUNT HAD TO BE BLOCKED AND I HAD TO GET
ANOTHER ONE JUST TO STOP THIS DEBIT CARD.

I found out just today that it was not true that they could have cancelled
my DEBIT CARD ONLY AND NOT EFFECTED MY CHECKING ACCOUNT.

I personally field that I have been victimized by both of these organizations
for what reason I dont know unless the billing employees keep all the money
they manage to steal from customers by mixing up the records and altering
amounts so that the customer cant figure out what was done.

I am currently going through EVERY billing and taking every charge and
credit and auditing what was actually take and given back. Already I have
found several mistakes(always to THEIR benefit}

I intend to get every penny back if it takes me a year.

Citizens have NO protection against these companies and the agencies
that they claim are to help us are just telephone numbers to nowhere.

They dont protect or help anyone but themselves. I feel that this nations
financial institutions and government agencies are one giant CORRUPT
ENTITY COLLUDING WITH EACH OTHER TO CHEAT THE CITIZENS.

Solange